FAQs
1. What is OtoScopeX?
OtoScopeX is a high-tech earwax removal tool with a built-in HD camera that connects to your phone, allowing you to safely and effectively clean your ears while seeing inside in real-time.
2. How does the OtoScopeX work?
The device comes with an HD camera and LED lights that provide a clear view of your ear canal. Simply connect it to your smartphone via WiFi or Bluetooth, and use our app to see inside and remove earwax safely.
3. Is OtoScopeX safe to use?
Yes! OtoScopeX is designed with soft, medical-grade materials that are gentle on the ear canal. The device ensures a safer alternative to cotton swabs, which can push wax deeper.
4. Does OtoScopeX work with all smartphones?
Yes! OtoScopeX is compatible with iOS (Apple) and Android devices. Just download the app, connect your device, and start using it instantly.
5. How do I clean the OtoScopeX?
You can easily clean the tips using warm water and mild soap or an alcohol wipe. The device itself can be wiped down but should not be submerged in water.
6. Does OtoScopeX come with different attachments?
Yes! The device comes with multiple ear spoon attachments to suit different needs, ensuring a comfortable and effective cleaning experience.
7. How long does the battery last?
OtoScopeX has a rechargeable battery that lasts up to 90 minutes on a full charge. It can be easily recharged using the included USB cable.
8. How long does shipping take?
We offer fast shipping worldwide. Orders are processed within 24-48 hours, and delivery times vary depending on your location:
- USA & Europe: 5-10 business days
- Other regions: 7-15 business days
9. What is your return policy?
We offer a 30-day money-back guarantee! If you’re not satisfied, simply contact us within 30 days of receiving your order, and we’ll assist you with a refund or exchange.
10. How can I contact customer support?
If you have any questions, feel free to reach out to our support team via email at info@otoscopex.com or through our Contact Us page.